Shipping Policy

Last updated: 28-12-2025

At Novaro London, we aim to deliver your order as quickly and smoothly as possible.

 

1. Order Processing

Orders are processed within 1–3 business days after being placed. Once your order has been processed, you will receive a confirmation email.

2. Shipping Times

Estimated delivery time is 7–10 business days after dispatch. Delivery times are estimates and not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

4. Tracking

Once your order has shipped, you will receive a tracking number via email, allowing you to follow your shipment.

5. Delays

Nozaro Wellington is not responsible for delays caused by carriers, customs, or circumstances beyond our control.

6. Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

7. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us as soon as possible so we can assist you.

8. Contact

For shipping-related questions, please contact us via our Contact page.