Women Pants

FREQUENTLY ASKED QUESTIONS

Need help with your order or have a question about one of our products? Please contact our support team at london.novaro@gmail.com

What is the return policy?

There is a 30-day period to return or exchange an item, provided it is unworn and in original condition. Novaro London strives for complete satisfaction with every purchase.

What is the delivery time?

For United Kingdom, delivery typically takes7–10 business days. All orders are carefully packaged and shipped with track & trace to ensure safe and reliable arrival.

What about the product quality?

Each item is carefully selected and crafted from premium materials. Novaro London offers not only style, but also durability and true luxury.

What are the contact options?

Each item is carefully selected and crafted from premium materials. Novaro London offers not only style, but also durability and true luxury.

Our customer service is available Monday through Friday from 8 a.m. to 6 p.m
Average response time: 24h
Get in touch

What is the return policy?

There is a 30-day period to return or exchange an item, provided it is unworn and in original condition. Novaro London strives for complete satisfaction with every purchase.

What is the delivery time?

For United Kingdom, delivery typically takes7–10 business days. All orders are carefully packaged and shipped with track & trace to ensure safe and reliable arrival.

What about the product quality?

Each item is carefully selected and crafted from premium materials. Novaro London offers not only style, but also durability and true luxury.

What are the contact options?

Each item is carefully selected and crafted from premium materials. Novaro London offers not only style, but also durability and true luxury.

What our customers say

Average

4.6 / 5

Based on 1639 verified reviews

Very happy with my order

I ordered this for myself and I’m very satisfied. The quality is excellent, even better than I expected, and the delivery process was quick and hassle-free.

Olivia Bennett
21/01/2026
Verified

Perfect fit

The fit is true to size and the shirt feels very comfortable. It looks exactly like it does in the pictures.

Amelia Clarke
03/03/2026
Verified

Bought for my partner

Bought this for my boyfriend and he absolutely loves it. The fit is great and the material feels high quality.

Emma Jansen
14/10/2025
Verified

Built to Impress

Really impressed with the quality and fit. Looks even better in person.

Hana Malik
19/05/2003
Verified

Great quality

impressed with the quality. Fits perfectly and feels premium. Shipping was quick as well.

Harry Parker
12/09/2025
Verified

Very satisfied

My first order with this webshop and I’m genuinely impressed. High-quality products at reasonable prices, and customer service was quick and helpful when I had a question. Would definitely recommend!

Ava Evans
06/02/2026
Verified

Very impressed

Great quality for the price. Soft, premium-feeling fabric and a really nice fit.

Susan Walker
13/12/2025
Verified

Great purchase

Got two because of the offer—really glad I did. Perfect fit and super comfortable.

Mason Wright
19/02/2026
Verified

Nice and comfortable

Super comfortable to wear and has a really stylish look. Great quality and definitely something I would recommend.

Grace Hayes
28/09/2025
Verified

Good value for money

Great quality for the price. Already ordered another one

Liam Carter
08/02/2026
Verified

  • Free shipping

    We offer free shipping for all our orders in UK.

  • Customer Service

    Our customer service is available Monday through Friday from 9 a.m. to 6 p.m.

  • Secure payments

    We offer secure payments with Credit Card and PayPal.

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